What information should I include in my enquiry?

The best things to include in your submission forms / email enquiries to us:


Last Update 3 years ago

For us to give you the best possible solution in the shortest time, it's best to give us as much information as possible with your enquiry.

The typical information we would ask for is:

- Wattage

- Voltage

- Overall Measurements

- The application it is used for (e.g. wet or dry Bain Marie) 

If you are submitting a photo for us, using a tape measure to show the full measurements is the best way to ensure we find the right fit for you.

Have a look below at some examples:

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